SF Direct Issue 1 - Catalog - Page 119
SERVICE LEVEL AGREEMENTS
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processing equipment within a fixed monthly cost, providing exceptional
value and support for your business.
They allow you to keep control of your operational costs with the
added reassurance that your equipment is backed-up by our team of
experienced engineers.
Benefits of a Service Level Agreement
Maximising machine uptime
With an SF Service Level Agreement, you can be
Priority service support
Machine safety health checks
Better departmental budgeting for maintenance
SERVICE SUPPORT
Our service level agreements maximise the performance of your food
sure you will receive the necessary maintenance
support to achieve the best results from your food
processing equipment. Our experienced team will
Ensures optimum performance of machinery
carry out regular service inspections and perform
Spare part recommendations for each machine
detailed preventative maintenance checks and
Discounts on spare parts
necessary calibrations to maximise uptime and
No purchase order paperwork is required for
enhance machine reliability.
service call-outs
Included as standard
Additional service options
•
Preventative maintenance
•
Extended to 24 or 36-month cover
•
Service
•
Proactive remote support troubleshooting
•
Calibrations
•
Discount on spare parts
through SF Support Cloud
•
Training plans for operators, engineers, &
hygiene staff
•
Unlimited callouts
•
Conveyor audits
VISIT: WWW.SFENGINEERING.NET
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